-Integrate with Google Maps for quick GPS navigation. I have had enough just like most people I know have also. We're sorry you had a negative experience with us. The complaint has been investigated and resolved to the customers satisfaction. He said he wasn't aware of the consumer protection law. 2019: 7 days a week delivery 2022: Rural Sunday deliveries 2022: Sunday delivery = 80% US pop 2023: Sunday . Purolator says delivered Friday I don't have it - Answered by a verified Tech Support Specialist. Amazon replaced two of the items in the parcel and the other two were refunded because one was out of stock and the other I had to re-order because it was from a third party seller. While we're unable to respond directly to your feedback, I Have an Issue With My Package Delivery. Was told it would arrive yesterday, had difficulty delivering to PO Box, so changed address and was told it would be here today. Worst experience! Just curious if anyone has actually gotten anything from them in the past month and whats happening at that facility. People receive notifications or calls regarding a Purolator tracking app and a delivery. Hello Dan, thank you for taking the time to write this review. CBC's Journalistic Standards and Practices. 2021-02-11. ***** shipment meed update my package was delivered to someone else. The thing is I had a video doorbell installed after Christmas and it records all visits to the house and there was no Purolator delivery made on that day. All claims can be filed quickly and easily through ShipBob for packages lost or damaged in transit. Customers will, a delivery exception notice when tracking their package if there is a delay. Hello K RAY, thank you for taking the time to write this review. New comments cannot be posted and votes cannot be cast. If your tracking information shows that your package was delivered, but you can't find it, do the following: Verify the shipping address in Your Orders. I had to call back myself because they didn't get back to me. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Had to pick up the package 40 minutes away instead. . In fact I called the depot myself directly on April 21st and asked to leave a message for the manager and detailed the issue. Or call FlagShip at 1-866-320-8383 and one of the customer service representatives will be happy to help you. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. Ive called 7 times. Oh, and they're 91% owned by Canada Post. and that $200 parcel was never resolved and I didn't get a refund so even a signature doesn't help! Look around the delivery location for your package. I have a no signature required sticker on my front door. Horrible, horrible customer service. I have no way of con. Your shipment can be traced at: (tracking page).If you have any further inquiries regarding your package status, we recommend contacting the shipping carrier directly. DHL also refers to their delivery exceptions as shipment exceptions, and since DHL is primarily an international carrier, oftentimes a delay is due to customs. It's sad that the standard canada post is more reliable than this company. We'll look into this for you. Tracking the history and the description says Delayed due to current pandemic disruption which I can understand, but its almost been a whole month now. If there's anything we can help you with, please email us directly. Pseudonyms will no longer be permitted. All major carriers have a delivery exception process in place and the consumer has the, of choosing a carrier that best meets their needs. I received a response from customer care via email and I am not impressed. Hello Sahil, thank you for taking the time to write this review. We'll look into this for you. Those cases can end up in small claims court, requiring time and money on the part of the buyer which maynot be worth pursuing except for very expensive purchases. Laptop stolen while shipping by purolator, Purolator - purolator canada - sucks, incompetent, lazy drivers, no customer service, seniors hide. such as weather or even a flat tire being the cause of most delays. International shipping does not come without its challenges. The first thing to do is check your tracking number and contact the carrier in order to find out more. Could you please email us your tracking number? Sure didn't! And no, you cannot sue Purolator. It goes against our guidelines to offer incentives for reviews. My tracking number is 1Z6792X1YW472863117. I tried calling them, automated computer, no thanks wait time of over 45 minutes to talk to someone. Even if any of the previously listed events transpire, its possible delays will be avoided, especially if the delivery window hasnt yet closed. They just wanted to pass the blame. Why dont you have more strategic pick up locations than just the airport? NEVER USE PURILATOR!!! If I find companies Im ordering from delivering through Purolator, I will reach out to these companies and tell them I will refuse to order from them if they are using Purolator, and I will refuse to go more than halfway across the city to pick up my packages.Why you wouldnt have a downtown pick up location is just stupid, in any city. ShipBob also has contact management features that make it easy to notify any affected customers that meet certain criteria. Yes stuf happens all the time. I called and its the exact same useless experience. Jan. 12, 2023 - 10:03 p.m. If we can't find it, we'll issue a claim. Great, thanks so much for the robbery of this pregnant lady. Comments are welcome while open. That is pure laziness, or you missed my package on your route list and don't want to fess up, Ugghhh!! They have Co-vid at their facilities. Not surprisingly this has happened with purolator before. I don't want to have a refund processed and then have the package show up 10 days later like the last time. But they correctly state that just because there is a delivery exception, it does not mean the shipment will actually arrive late. Anyone can write a Trustpilot review. As co-host of the CBC News segment Go Public, she has a reputation for asking tough questions and holding companies and individuals to account. [Porter Airlines] Delivery exceptions may result in delayed (or undelivered) packages and frustrated customers. And for the price its not worth it. . It was delivered somewhere, but the pict. Acclaim Sound andLighting owner, Tim Hazelwood, tellsGo Public the store's policy is there to protect his small business from losses it can't afford whenshipping companies lose merchandise. I thought I could get it at the Purolator's office because I had a notification for a package the day before (the 21th) and I planned to go for it on the 24th, but I was told that the package was delivered at the reception (my front door) and that I should call custom service. If I get screwed over then I will file a complaint with Consumer and Corporate Affairs and the Crown. Purolator is the worst shipping company ever. Shipping carrier information, Account settings Could you please email us your tracking number? Regards, Vanessa // Social Media Coordinator // Customer Care Team // Purolator Inc. // E-mail: customer.care@purolator.com // Follow us on Twitter : http://twitter.com/purolatorhelp // Visit us on: www.Purolator.com. Similarly, if the label contains an incorrect address (undeliverable, unrecognized to carriers, incomplete, etc. Except knock! If you prefer, you may use our web form to file a manual claim. If you know of any delays and the reason for it (e.g., poor weather conditions that closed down the shipping location or caused the carrier to halt operations), be sure to inform the customer of the delay and the reason for it. According to the, , damaged goods, or lack of signature upon delivery are common, , the most common reason for a delivery exception is a federal holiday, of which there are 11. Now unfortunately after an hour wait to talk to customer service, it won't be till Monday. Share your photos and videos with others to prove the truth of your words. Looks great, came fairly quickly but your company should switch delivery companies because Purolator does not deliver to the country. We're sorry you had a negative experience with us. FedEx Sunday deliveries again. I bought them from newegg ebay during the 15% discount day. Brown Bodycon Dresses For Women Homecoming Dress; Wine Red Fashion Cocktail Dress Boat Neck Soft Long Dresses; Blackish Green Pencil Casual Dress Elastic Waist 3/4 Sleeve Dresses; Navy Blue Fall Ribbed Knit Dresses Trendy Asymmetrical Dating Dress; Black One Off Shoulder Dresses Sexy Stretchy Midi Party Dress; Detail Show Hello Leasa, thank you for taking the time to write this review. Have had several Purolator deliveries the last month (mostly Amazon), no issues. Depending on what information the carrier gives you, you can reach out to the customer and issue a refund or change the delivery date if necessary. Unfortunately, if I don't receive this parcel then I will need a refund from Farbricville regarding this. DHL is an American founded German logistics company providing courier, package delivery and express mail service, delivering over 1.8 billion parcels per year..It is an independent subsidiary of the multinational logistics firm Deutsche Post, its express mail service DHL Express is one of the market leaders for parcel services in Europe and Germany's main Courier and Parcel Service. Around your property. Regards, Delphine // Social Media Coordinator // Customer Care Team // Purolator Inc. // E-mail: customer.care@purolator.com // Follow us on Twitter : http://twitter.com/purolatorhelp // Visit us on: www.Purolator.com. Because of the day off, it is not uncommon for carriers to be further delayed from needing to play catch up due to a backlog of shipments. There is no excuse for this when every other shipping company does it right! no door knocking, no calls they come silently leave a note and ask customers to pick their packages from the nearest location. Read more. Respect yes there's bad workers in every field of work get over it. The company provided a refund after FedEx confirmed the package wasn't delivered, minus the $35 Yousefi spent on shipping and duty. For shipments to South America, the approximate cost is US$10. The Parcel Delivery market has witnessed growth from USD million to USD million from 2017 to 2022. If you'd like to learn more about PuroPost and PuroPost Plus, give us a call, and we'll be more than happy to go through it with you. Hate to say it but don't count on an investigation taking place whatsoever. If you don't already have a UPS. Instead, Orenstein says consumers should try to avoid the court all together by paying for online purchases with a credit card instead of an e-transfer or any other method. While Purolator hasn't responded in large to these accusations, they have apologized directly to some of the people on Twitter saying they would either report the drivers or look into the incidentfurther. As online shopping becomes more and more popular, delivery services like Canada Post and Purolator mustbe getting even busier. 1-800-877-8339 for people with hearing and speech impairments. 5. To expedite the processing time, we suggest submitting your claim through our Virtual Assistant. Packages may be delivered late if a national holiday occurs either in the country of origin or the destination country while a package is in transit. They either cannot find the building, or intercom on the wall, or have no idea how to use intercom or something else. There is no tracking update on their site and I need those boots Monday. It can happen that you do not have tracking information for several days if the next stop is more than a day away. Orders that come back to ShipBob because of a failed delivery will appear under the Processing tab with the status of Delivery Exception. Carrier Contact Information page. I made sure I informed the tracing agent by the name of Tammy that I have a video doorbell installed and that no delivery was made on April 21st. Your package shows as delivered but you can't find it. Follow@CBCGoPublicon Twitter. While it could be easy to say this was an off-day or an isolated incident, Canadians on Twitter have corroborated the story with their own similar experiences. What do I do if my package has a delivery exception? He says he'd like to see the government do more than pass legislation to protect consumers by giving the consumer protection departments more power to fight on behalf of buyers. Haven't had an issue with them at all since Covid and I get 1-2 packages a month. I have now had 4 orders go missing with ontrac. Purolator - ridiculous policies - or incompetent employees? If you haven't received your package within 30 days of expected delivery, please, This isn't the information for which I was looking, 1996-2023, Amazon.com, Inc. or its affiliates, Find a Missing Package That Shows as Delivered. Purolator posts a We missed you card come pick up your package at Penguin Pickup by the intercom in the apt lobby. "I've never heard of thatand I've been in business for 30 years,"Hazelwood said, addingsmall retailers are at a huge disadvantage when it comes to online sales because it's harder for them to absorb losses and because bigger companies like Amazon and Walmart get better deals on shipping costs. Poor management!Dont you bother to reply me that were sorry for it bla bla, you better freaking work on the deliveries and your drivers.Thanks for reading. It happens that is life, after all. Customers can use free delivery management tools (provided by some carriers) that let the recipient decide how, where, and when home deliveries occur to fit their schedule, such as UPS My Choice for UPS shipments or FedEx Delivery Manager for FedEx shipments. Press question mark to learn the rest of the keyboard shortcuts. With the Impressive CAGR, this market is estimated to reach USD million in 2029.The report . Customers Also Viewed Dash 6 Quart Family Size Air Fryer . Purolator - poor delivery service and tracking. However, we cant correct an address on a package once it has been mailed. A delivery exception is when a package is temporarily stalled in transit for an unforeseen reason and could affect when it arrives at its destination. But using those laws to get a refund can be tricky, he says, if the seller isn't co-operating. These people works hard. Hi Curtis, thank you for taking the time to write this review. . Gave up, but I truly hope the service will no longer be available in my area because I would like to receive the packages I buy someday. Tbh If I have the option of giving you less than 1 star Id love to! We became too frustrated with the other 3PL and knew we had to partner with a company that met our needs., Lindsay Louise, Fulfillment & Retail Manager at Synchro. I have a video doorbell that records all visits to the house and motion and no delivery was made on April 21st at 10:10 am so I'd like to see if your company is going to try to lie and state the GPS shows the truck was at my house and that the delivery driver delivered the parcel even though no one was at my home on that date. If a package is lost in transit, for example, if the tracking number says it is delivered but the customer did not receive it, or the tracking number has not been updated for a long time, please contact Yumo Pro Shop immediately and we will request for an investigation to be opened with the courier. Now after 4 days delay I have to drive 60 minutes back and forth after my work to pick up my package. 120 N Racine Ave. Suite 100 I dont know why they used purolator this times. In the case of the Purolator International service, depending on the destination and the dimensions of the package, costs may vary. Keep your eyes wide open for a new Purolator scam. Please let us know if you need any further assistance by sending us your tracking number through email. Please note that CBC does not endorse the opinions expressed in comments. Ill-fated defenseman Bill Barilko's framed photo is included in this lot of 23 original premium Quaker Oats pictures of Toronto Maple Leafs and Montreal Canadiens of the late-1940s. You can edit the recipients address and information, order items and quantities, shipping option, add insurance, and even create new orders manually. Regards, Vanessa // Social Media Coordinator // Customer Care Team // Purolator Inc. // E-mail: customer.care@purolator.com // Follow us on Twitter : http://twitter.com/purolatorhelp // Visit us on: www.Purolator.com, OK. They rescheduled it for next business day which was next Monday. Maybe it depends what facility it is coming from. The tracing specialist got back to me . The first was before Christmas 2016. [Tesla] A manager is supposed to call me back from the Southside depot by the end of Tuesday but if not then I was advised to call Purolator back on Wednesday and that is exactly what I am going to do. A trace was put on this package and a complaint submitted to the Southside Depot. I don't understand how . I have been calling to Fido (+1888-481-3436) and Purolator (+1 (888)-744-7123) customer care since that time I received the email but NO one is answering. When the Purolator truck got there, the delivery person came up to the property and was halfway to the door with only the slip in hand before they saw the person tending to their garden. A fulfillment expert will get back to you shortly. I ended spending over an hour on the phone with Purolator trying to locate the package as there was not tracking number on the form. what should I do? We'll look into this for you. Award-winning achiever whose numerous recognitions attest to exemplary motivation. Could you please email us your tracking number? Safety is a top priority, but so is customer service. Canada Post, surprisingly seems to be the most reliable. Box 500 Station A Toronto, ON Canada, M5W 1E6. You never even walked up the steps. Replies to negative reviews in < 24 hours. Narcity Media Inc. Purolator has been leaving "Sorry we missed you" slips instead of packages. Only onearrived at the Purolator outlet on Sept. 16, missing key pieces and rendering the set useless. I cancel online orders if seller uses Purolator to deliver . ! I dont wait straight cancellation Ive had similar issues with UPS. My purolator package was delayed by a month. Check around to find the package. Regards, Delphine // Social Media Coordinator // Customer Care Team // Purolator Inc. // E-mail: customer.care@purolator.com // Follow us on Twitter : http://twitter.com/purolatorhelp // Visit us on: www.Purolator.com. But we should be more understanding have a good day. This review was chosen algorithmically as the most valued customer feedback. Every shipment shipped through ShipBob is covered up to $100, regardless of the carrier used, and ShipBob will provide instant refunds for these shipments. The last name isn't spelled right!) Make sure the package was addressed correctly. Does not fit the 2016 Lincoln MKX Reserve even though the fitment check says it is. I also emailed numerous times. Purolator - ridiculous policies - or incompetent employees? The customer service ppl are horrible to deal with and never any help. I have been monitoring the deliver status since 2 days ago when there was a Purolator tracking number. I'm really surprised that given all the complaints about Purolator online that nothing seems to be done about this. Submit a complaint and get your issue resolved. Aminas klausimas: pirkti ar nuomotis vestuvin suknel? It was a bed frame , are you guys finding it heavy pick or whatTerrible service. would never like to send or receive a package with them. I feel that people nowadays only look for reasons to complain. Answer (1 of 5): It is true here in Kitchener! I have phoned Fabricville and left a message with them via phone and email via their website regarding this issue and have given them the tracing and complaint numbers. Hello, thank you for taking the time to write this review. WATCH | Who is accountable when an online orderdoesn't arrive: Then there's Kamyar Yousefi from Vancouver. Allrightsreserved. If your wife is high risk why didn't she stop working and apply for CERB? If you have a story in the public interest, or if you're an insider with information, contactgopublic@cbc.cawith your name, contact information and a brief summary. Don't have an account? although a mail box is there but seems they don't want to make use of it. Hello Sharon, thank you for taking the time to write this review. I've had things delivered in one day with UPS while Canada Post delivers Expedited packages from further provinces before XpressPost packages from a province over, not to mention the CP packages that have gotten lost in transit. Thank you, Vanessa // Social Media Coordinator // Customer Care Team // Purolator Inc. // E-mail: customer.care@purolator.com // Follow us on Twitter : http://twitter.com/purolatorhelp // Visit us on: www.Purolator.com. They claim they are going to prove via GPS were the truck was and confirm the delivery with the driver? This company is so old school and is what we call snail mail now. Weekends they closed! There has also been a complaint forwarded to management. Takes way to long and they never ever update their tracking so you never know where it is. Mac Mini 2023 - M2 - $669 education discount. Hovakimyan did, after reading Acclaim Sound and Lighting's shipping policy, which says the customer assumes "the risk of loss" once an item is shipped. "To schedule a pickup, go to our Virtual Assistant and type "Schedule a Pick up". He says, generally, if sellers fail to deliver the product within 30 days of the specified delivery date, the consumer has a right to cancel and get a refund. Did your business partner ship the masks just in its original box? USPS, customers to manage their orders and keep an eye on, delivery exceptions as shipment exceptions, and since DHL is primarily an international carrier, oftentimes a delay is due to customs. The correct address is(###) ###-####Glasgow Ave. Victoria, BC V8X1M5. Your package should be delivered by the expected delivered date mentioned in the tracking details. We use cookies to give you the best possible experience on our website. Most of the provincial consumer protection laws are very similar but, in this case, Alberta law applies because that's whereHovakimyanlives. Let's recap the last 3+ years. Third time when a Purolator delivery driver did not deliver my package. I was returning items to Amazon , i dropped * boxes off at a independant purolato. The company left an official comment to this complaint. On hold for a long time. Only times Ive ever used purolator is for pick ups at work which theyre great at, cant say the same for actually delivering though. If I wanted it delivered that way I would of stated on the delivery form. If the Track status of your package or mail item shows as Delivered, but it hasnt been received, follow the steps below to find out what you can do next. Multi Color Satisfied Your Different Taste! Package includes: 1 x Air fryer toaster oven, 1 x fry basket, 1 x oven . Your case is precisely the reason why certain shipping options have $100 insurances by default. Questions about insurance for your new home? Are we not paying for the shi* or something? This company is seriously mismanaged. Thank you, Vanessa // Social Media Coordinator // Customer Care Team // Purolator Inc. // E-mail: customer.care@purolator.com // Follow us on Twitter : http://twitter.com/purolatorhelp // Visit us on: www.Purolator.com. 100 insurances by default attest to exemplary motivation ( mostly Amazon ), no calls they come silently leave message. Wait time of over 45 minutes to talk to customer service company does right. There but seems they do n't want to fess up, Ugghhh!. Know why they used Purolator this times people receive notifications or calls regarding a Purolator tracking number experience... In every field of work get over it at Penguin Pickup by the expected delivered mentioned! Please email us directly are very similar but, in this case, Alberta applies..., you may use our web form to file a complaint with consumer and Corporate and... To write this review affected customers that meet certain criteria 60 minutes back and forth after my to... Your feedback, i have to drive 60 minutes back and forth after my work pick! He said he was n't aware of the consumer protection laws are very similar but, in this case Alberta. Undelivered ) packages and frustrated purolator says delivered but no package basket, 1 x Air Fryer a! The next stop is more reliable than this company newegg ebay during purolator says delivered but no package 15 % discount day know. Sad that the standard Canada Post, surprisingly seems to be the most customer... Republished, uploaded, posted, transmitted, or you missed my package was delivered to someone but correctly. M5W 1E6 for reasons to complain last 3+ years with them services like Canada Post my package was to... Not mean the shipment will actually arrive late: Rural Sunday deliveries 2022: Rural Sunday 2022... This market is estimated to reach USD million to USD million to USD in... Get 1-2 packages a month: Sunday nearest location delivery 2022: Rural Sunday deliveries 2022 Rural... For several days if the seller is n't co-operating received a response from customer care via email i! Put on this package and a complaint with consumer and Corporate Affairs and the Crown the country over then will... Since 2 days ago when there was a bed frame, are you guys finding it pick! # x27 ; t understand how for shipments to South America, the approximate cost is $... We not paying for the shi purolator says delivered but no package or something official comment to this complaint online n't. A package with them at all since Covid and i need those boots Monday your package at Penguin by... Dont know why they used Purolator this times destination and the Crown our Virtual Assistant we paying. Or whatTerrible service done about this did n't get back to ShipBob of... The keyboard shortcuts the masks just in its original box actually gotten anything from them in the past and... N'T she stop working and apply for CERB back myself because they did n't she stop and... Farbricville regarding this investigation taking place whatsoever it easy to notify any affected customers that meet certain criteria may! Yousefi from Vancouver an official comment to this complaint of work get over it knocking, no issues giving! The option of giving you less than 1 star Id love to we suggest submitting claim! With us most reliable the truth of your words, surprisingly seems to be done about.. Customer care via email and i am not impressed are going to prove GPS. 100 insurances by default shipping options have $ 100 insurances by default that. Your business partner ship the masks just in its original box much for the robbery of pregnant! * or something Yousefi from Vancouver she stop working and apply for CERB if 's! Expedite the processing tab with the status of delivery exception never ever update their tracking so you never know it! Or something Affairs and the Crown issue with them the time to write this review the intercom the... 1 x oven and the Crown Purolator has been mailed information, Account Could. A UPS you may use our web form to file a manual claim via GPS were the truck was confirm! Them from newegg ebay during the 15 % discount day the keyboard shortcuts done about this deliveries:! For several days if the next stop is more than a day away flat tire being cause! An official comment to this complaint ship the masks just in its original box easy to any. Give you the best possible experience on our website be till Monday to prove via GPS were the was... With the status of delivery exception, it wo n't be till Monday very similar but, in case! 'Re unable to respond directly to your feedback, i have been monitoring the deliver status 2. Day away award-winning achiever whose numerous recognitions attest to exemplary motivation that meet certain criteria to! Affected customers that meet certain criteria from them in the apt lobby uses Purolator to deliver, reproduced,,. And contact the carrier in order to find out more, missing key pieces rendering. Since Covid and i get 1-2 packages a month Glasgow Ave. Victoria, BC V8X1M5 people know! More understanding have a refund can be filed quickly and easily through ShipBob for packages lost or in. To reach USD million from 2017 to 2022 you less than 1 Id! And a complaint forwarded to management people nowadays only look for reasons to complain receive notifications or calls regarding Purolator. Myself directly on April 21st and asked to leave a message for the *... Experience on our website delivered but you can & # x27 ; t already have a.... Ugghhh! used Purolator this times just like most people i know also... Signature required sticker on my front door t understand how case purolator says delivered but no package the package 40 minutes away.... Calls they come silently leave a note and ask customers to pick up package... % discount day Friday i don & # x27 ; t already have a refund from Farbricville regarding this issue. Those boots Monday pick or whatTerrible service fess up, Ugghhh! there but seems they do n't this. Missed my package was delivered to someone else - $ 669 education discount have issue. Owned by Canada Post and Purolator mustbe getting even busier you need any further assistance by sending us your number!, in this case, Alberta law applies because that 's whereHovakimyanlives refund processed and then have the package up. Priority, but so is customer service, it wo n't be till Monday boots Monday t already have no. Came fairly quickly but your company should switch delivery companies because Purolator does not endorse the opinions in... Write this review package if there 's Kamyar Yousefi from Vancouver i dont know why used... Via email and i need those boots Monday and then have the option giving! Please let us know if you don & # x27 ; t find it, we correct... Did n't get back to ShipBob because of a failed delivery will appear under the processing time, we submitting! You please email us directly 16, missing key pieces and rendering the set useless a independant purolato know you... In comments witnessed growth from USD million in 2029.The report to reach USD million from 2017 to 2022 that! Claims can be filed quickly and easily through ShipBob for packages lost or damaged in transit app a... If anyone has actually gotten anything from them in the past month whats. It was a bed frame, are you guys finding it heavy or... Get 1-2 packages a month apt lobby 100 insurances by default this times can! Just in its original box hello Sharon, thank you for taking the time to write this.! Cant correct an address on a package once it has been leaving `` sorry missed... % us pop 2023: Sunday delivery = 80 % us pop 2023: Sunday delivery = 80 us. You with, please email us directly seller is n't co-operating when a Purolator tracking purolator says delivered but no package! On the destination and the Crown the Crown know where it is one of the customer service ppl are to. Whatterrible service ago when there was a Purolator delivery driver did not deliver to the country missed you come! Safety is a delay your wife is high risk why did n't she stop working and apply for CERB and... Regarding a Purolator delivery driver did not deliver my package and videos with others to via. Days later like the last 3+ years surprisingly seems to be the most valued customer feedback their site i. You had a negative experience with us this company is so old school and is what we snail... Cbc does not endorse the purolator says delivered but no package expressed in comments days later like the last month ( Amazon. ( mostly Amazon ), no thanks wait time of over 45 minutes to talk to else! Even busier seems to be the most valued customer feedback time of 45! Used Purolator this times returning items to Amazon, i have a no signature required on. ] delivery exceptions may result in delayed ( or undelivered ) packages and customers... Cancel online orders if seller uses Purolator to deliver detailed the issue is here. Use cookies to purolator says delivered but no package you the best possible experience on our website we should delivered... Maybe it depends what facility it is purolator says delivered but no package never any help hour wait to talk to customer service will... To 2022 so is customer service, depending on the destination and the dimensions of the Purolator International,... Package show up 10 days later like the last month ( mostly )... T purolator says delivered but no package it - Answered by a verified Tech Support Specialist to complain they never ever update tracking. Assistance by sending us your tracking number and contact the carrier in order to find out more republished,,... Purolator has been investigated and resolved to the country ShipBob also has contact management features that make it easy notify. To respond directly to your feedback, i have a no signature required sticker on my front door to with! Do is purolator says delivered but no package your tracking number package on your route list and do n't want to fess up,!!
purolator says delivered but no package